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Last Updated: September 16, 2026

Welcome to BOTAIL Hybrid Neckwear (“BOTAIL,” “we,” “us,” or “our”). These Terms of Service govern your access to and use of the BOTAIL website, online store, products, content, and related services.

By using our website or purchasing through our online store, you agree to these Terms of Service and the policies referenced on our website.

1. Online Store

BOTAIL operates an online store offering neckwear, gift sets, fashion accessories, limited-edition collections, and related merchandise.

You agree to provide accurate and current information when placing an order and to use our website only for lawful purposes.

2. Product Information

We make reasonable efforts to accurately display BOTAIL products, including their designs, colors, patterns, materials, features, dimensions, and packaging.

Actual product appearance may vary slightly because of photography, lighting, screen settings, fabric placement, and normal manufacturing variations.

Materials may differ among products and collections. Customers should review each individual product description before purchasing.

3. Prices and Payments

Prices are displayed on our website and may be changed when appropriate.

Applicable shipping charges, taxes, discounts, and other charges will be displayed during checkout when applicable.

Payments may be processed by Wix or other authorized payment providers offered through our website.

4. Orders

BOTAIL may accept, decline, or cancel an order for legitimate reasons such as product unavailability, payment problems, suspected fraud, incorrect pricing, listing errors, or inaccurate customer information, subject to applicable law.

If BOTAIL cancels an order after payment has been collected, the appropriate refund will be processed according to the original payment method and applicable payment-provider procedures.

5. Shipping

Customers are responsible for providing complete and accurate shipping information.

Shipping times are estimates unless expressly guaranteed. Carrier delays, weather conditions, supply disruptions, and other circumstances outside BOTAIL's reasonable control may affect delivery.

Additional information is provided in our Shipping Policy.

6. Returns and Refunds

Returns, exchanges, cancellations, and refunds are governed by the BOTAIL Return & Refund Policy displayed on our website.

Nothing in this policy is intended to restrict consumer rights that cannot legally be waived.

7. Promotions and Limited Editions

Promotions, discount codes, special releases, Founding Member offers, and limited-edition products may have additional eligibility requirements, expiration dates, quantity limits, or other conditions.

Limited products are available while supplies last unless otherwise stated.

8. BOTAIL Intellectual Property

BOTAIL's name, branding, logos, original content, photographs, graphics, marketing materials, product designs, and other intellectual property may be protected by applicable patent, trademark, copyright, and other intellectual-property laws.

Purchasing a BOTAIL product does not transfer ownership of BOTAIL intellectual property to the purchaser.

BOTAIL materials may not be copied, reproduced, distributed, sold, commercially exploited, or represented as another party's intellectual property except where authorized or permitted by law.

9. Prohibited Uses

You may not use the BOTAIL website or services to:

• Violate applicable laws or regulations;

• Commit or attempt fraud;

• Interfere with website operation or security;

• Introduce viruses, malicious code, or other harmful technology;

• Attempt unauthorized access to accounts, systems, or information;

• Infringe BOTAIL's or another party's intellectual-property rights; or

• Use BOTAIL content for unauthorized commercial purposes.

10. Third-Party Services

BOTAIL may use third-party services for website hosting, payment processing, shipping, analytics, communications, marketing, and other business functions.

Use of certain third-party services may also be subject to those providers' terms and privacy policies.

11. Privacy

BOTAIL's collection and use of personal information is addressed in our Privacy Policy.

By using our website, you acknowledge that information may be processed as described in that policy.

12. Website Availability

We work to keep the BOTAIL website available and accurate. However, uninterrupted access cannot be guaranteed.

BOTAIL may update, modify, temporarily suspend, or discontinue website features when reasonably necessary.

13. Disclaimer and Limitation of Liability

To the fullest extent permitted by applicable law, BOTAIL is not responsible for indirect, incidental, special, or consequential damages resulting solely from use of the website, services, or products where such limitations are legally permitted.

Nothing in these Terms excludes or limits rights or liabilities that cannot legally be excluded or limited.

14. Changes to These Terms

BOTAIL may revise these Terms of Service as its website, products, operations, or legal requirements change.

The current version will be posted on the BOTAIL website with an updated revision date.

15. Contact

Questions regarding these Terms of Service may be submitted using the contact information provided on the BOTAIL website.

BOTAIL Hybrid Neckwear
The Whole Tie.
Where Innovation Meets Identity.